Cate & Clean are now rolling out the following cashless & contactless solutions

Cate & Clean is excited to bring you a suite of cashless & contactless solutions to make lunchtime and breaks more efficient and offering a better experience for students, parents and staff, while minimising unnecessary contact between staff and children.

Tap & Go

Our tap & go system gives the parents an alternative method of paying for their meals at school. It means students do not have to take cash into the school to pay for their meals.

Instead students can purchase our food and drinks using a prepaid smartcard. Total transaction is deducted automatically from the prepaid card account. Credits can be added to the card account either online via your account or on-site, at the canteen till.

You will be able to get detailed information on each item of food served, each top-up made to the card and the current balance via your account.

GETTING STARTED

In order for you to access and use our cashless & contactless services you will need to create first an account with Cate & Clean and add your child as a card user under this account.
Click to read our:

A. Set Up Your Account
1. Create a new account.

To create a new account, you will need to be able to access your email as your email address will become your username for the account and will be used for the verification/confirmation process and to send all account-related communications to you.

  1. Go to our website cateandclean.ie
  2. Click on the “Login/Register” button.
  3. Click on the “Create an account” button
  4. Enter requested details:
    Account holder name i.e. the parent’s / guardian's name
    Relevant email address and create a password.
  5. Complete the activation as detailed on the screen.

Note: A verification email will be sent to the account holder. You will need to click on the link within the email to complete the process and access your account. If you do not receive the verification email within a few minutes please check your junk / spam email folder just in case the email got delivered there instead of your inbox.

You can now login to your account.

2. Add the student as a card user.

Once the account has been created, you can then set up a card user.

  1. Login to your account
  2. Click “Add card user” and follow instructions on screen
  3. Once the card user is created you can set up the daily spend limit for each of the cardholders.
    Daily spend limit only applies to purchases made at the canteen and not for online orders.

The card is then ready for collection at the canteen on the following school day. The card can only be used for payment if parents have topped up the card beforehand via their account online or on-site.

B. TOP-UP YOUR CARD ACCOUNT

You can top-up your card either online via the account or onsite.

Topping-up online:
  1. Login to your account
  2. Click “Top Up" button
  3. Select the desired top-up amount for the card you want to top up. You can top up by a combination of amounts and multiple cards at the same time.
  4. Checkout and follow instructions on screen.
Topping-up on site, using cash:
  • The cardholder presents the card to the canteen staff.
  • Top-Up amount is tendered and added to the card.
  • This cash purchase is viewable in the purchase history in the online account.